All terms

Normalisation

Reassuring a patient that a feeling or experience is common and understandable ("Many people in your situation feel this way"), which can make it easier for them to open up.

Normalisation is useful for sensitive topics — mood, alcohol, sexual history — because it lowers shame and encourages honest disclosure without minimising the patient’s experience.

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Put it into practice

Rehearse PLAB 2 stations with AI simulated patients and get structured feedback after every consultation.

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